Apr 19
Record Run
Record Run
AN engine of an enormous Dump Truck, with power that’s almost 1.5 times that of the fastest Ferrari, running for more than 64,000 hours is a rare feat! The fact that, during this period, it has hauled 11 million tonnes of ore and overburden – almost the weight of 1,100 Eiffel Towers – is, once again, an accomplishment that has few parallels.
Then, a Wheel Loader moving overburden and ore for over 50,000 hours, and a Hydraulic Excavator unearthing mineral resources for over 45,000 hours, are also enviable feats that L&T Construction & Mining Machinery vertical has helped its customers achieve with the Komatsu machinery it markets in India.
The Dump Truck (Komatsu HD 785) and the Wheel Loader (Komatsu WA900) are running at iron ore mines operated by Tata Steel. The Hydraulic Excavator (Komatsu PC1250) is a workhorse that has been mining limestone for ACC Limited since 2009.
In fact, ten Komatsu Dump Trucks at Tata Steel’s Noamundi mines in Jharkhand have been running for around 60,000 hours each. Together, they have carried close to 100 million tonnes of ore and overburden over the last ten years.
These feats affirm the world-class quality and reliability of Komatsu machines as well as L&T’s capability of ensuring their efficient and safe lifespans. Continuous monitoring and on-time maintenance by L&T engineers have kept these behemoths running with high uptime for years together and, in the process, achieve milestones that aren’t easily matched.
These mega machines continue to remain operational at their respective project sites, clocking up even more hours of efficient operation. The longer they run, the harder it will be to copy their amazing feats.
Today, some 2,500 mining machines, supplied and maintained by L&T, operate seamlessly across coal, limestone, iron ore, bauxite and other mineral sectors. They ensure that the country’s supply of critical minerals continues unabated.
These machines operate for the likes of Tata Steel, Shree Cement, Holcim, Ultra Tech, Coal India and NMDC. Large contracting companies like VPR Mining, Sushee Hitech, GRN Construction, Durga Infrastructure Mining and the Mahalakshmi Group also own large mining equipment fleets and vouch for the quality, reliability and durability of Komatsu machines.
In fact, at L&T, customer-centricity is the credo, and engineers often walk the extra mile to deliver customer delight. Putting the customer first has enabled L&T to achieve new benchmarks in service delivery. L&T engineers believe that ‘In Service Lies Success’, retaining customers for generations.
To live up to its motto, L&T has adopted large- scale digitalisation. Tools for optimising operation and reducing costly fossil fuel consumption and peripheral costs ensure owners get the best value from their fleet.
Many of these machines are deployed at far- flung locations, which severely impeded reach and communication. Yet, L&T’s product support ensures that these state-of-the-art machines get the best service support.
Easy and speedy availability of spares help keep the machines up and running. The seamless logistics  of  spare  parts delivery to every remote corner of the country, despite gruelling challenges, is a hallmark of L&T, made possible with the adoption of advanced supply chain and inventory management technologies.
Full Maintenance Contracts (FMCs) backed by unmatched expertise gained from decades of experience in numerous sectors and project locations are L&T’s forte. Amidst the pandemic, as many as fifty FMC sites were fully operational – ample testimony to team L&T’s unwavering commitment and exemplary dedication – which makes the decisive difference!
Apr 13
Remote Rejuvenation
Remote Rejuvenation
PICTURE this: a Komatsu Wheel Loader WA480, a heavy mining machine, is loading huge piles of ore onto a haul truck at a remote mine in Odisha. At the same time, several hundred kilometres away, from the comfort of her home and on her mobile, the machine’s owner monitors its operation, productivity, maintenance, fuel consumption and the volume of greenhouse gas emitted – all in real-time!
L&T’s Construction & Mining Machinery vertical and its partner Komatsu have made this possible for their customers, bringing in unmatched efficiency in equipment operation and minimising its carbon footprint.
Komtrax, a revolutionary technology developed by Komatsu to monitor machine performance and health, uses GPS and GPRS to communicate with a central server. It is equipped with multiple sensors. The data from each machine is analysed real-time, providing customers deep insights on machine performance, maintenance and health – all at the click of a button.
Engineers at L&T use the energy-savings reports generated by Komtrax to analyse working conditions, machine utilisation and the scope for necessary improvement in operations.
Based on the usage data, L&T’s service engineers then engage with operators to understand the operating conditions of these machines. Next, through training and upskilling of operators and customers’ maintenance teams, they facilitate better machine utilisation and reduction in fuel consumption for any application.
Additionally, Equip-Care – L&T’s proactive after- sales support programme – seamlessly connects with the Komtrax-enabled machines to provide best-in- class support experience. Equip-Care continuously draws information from Komtrax on machine utilisation, cautions and alerts to schedule services well in time.
L&T offers unmatched after-sales support with its nationwide network of engineers, service stations, dealerships and close-to-customer outlets. After-sales support, aided by Komtrax and Equip- Care, has increased customer satisfaction many times over, and is recognised as one of the best in the world by Komatsu.
Komatsu and L&T have also extended the Power Train Warranty Programme from four years/10,000 hours to five years/12,500 hours on their flagship models – PC210/PC210LC-10M0. This is the longest warranty programme provided by Komatsu globally for construction equipment.

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